British Toy & Hobby Association

Website Terms of Use


This website is operated and maintained by the British Toy & Hobby Association Limited (“BTHA” or “us” or “we“). The following Terms of Use (together with any documents referred to in it) apply to all visitors and users of this website, as well as to users of BTHA’s Make Time 2 Play mobile application, which is available for both Android and Apple devices.

Other products or services offered by the BTHA will be governed by separate contracts or terms of use.

By using this website you agree to be bound by these Terms of Use. If you do not agree to be bound by all of the following terms please do not access, use and/or contribute to this website.

BTHA may change these Terms of Use from time to time and so you should check these terms regularly. Your continued use of this website will constitute your acceptance of the updated or amended terms.

  1. Information about us

BTHA is  registered in England and Wales under company number 00388895 and we have our registered office at BTHA House, 142-146 Long Lane, London SE1 4BS.  Our VAT number is GB232168288.  We are a limited company.

  1. Rights and Restrictions

2.1          All copyright, trade marks, design rights, patents and other intellectual property rights (registered and unregistered) in all materials on this website are owned by BTHA or its licensors.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

2.2          You may copy materials published on this website solely for your own personal information and non-commercial use. You may not modify, republish, distribute, transmit, reproduce, store or create derivative works of any material or content on this website.

2.3          If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

2.4          The trade marks, names, images and logos displayed on this website (“Marks”) belong to BTHA or our licensors. You are not permitted to use these Marks without prior written consent of BTHA or such third party which may own the Marks.

2.5        We may, at our sole discretion and at any time, discontinue, restrict or prevent use of this website, with or without notice.  BTHA will have no liability to users if access to the website is discontinued.

  1. Disclaimer

3.1          Reasonable care and skill is taken to ensure that the information contained on this website is accurate and up-to-date. However, you acknowledge that this is provided for information and guidance purposes only and is subject to change at any time.  We make no representations, warranties or guarantees, whether express or implied that the content on our site is accurate, complete or up to date or that this information will meet individual requirements.  We do not accept any responsibility for any errors, inaccuracies or omissions with respect to the information or material on this website.

3.2          Where reference is made to any products, services or third party members on this website, this does not constitute an endorsement or recommendation by BTHA whatsoever. It is your sole responsibility to satisfy yourself that such products, services or members are suitable for your specific purposes and all matters pertaining to suitability and toy safety.

3.3          Whilst we make every effort to ensure this website is available and secure, given the nature of the internet, we do not guarantee this will always be the case.  Access to our site is permitted on a temporary basis.  We may suspend, withdraw, discontinue all or any part of our site without notice.  We will not be liable to you if for any reason our site is unavailable at any time or for any period.

3.4          We do not guarantee that use of this website will be uninterrupted, risk or error free, completely secure or free from viruses or other harmful components, or that errors or defects will be corrected. You are recommended to take all appropriate safeguards before downloading any information or content from this website.

3.5          Whilst this site and the materials published or posted on this site are available to be accessed anywhere in the world, we make no guarantee, promise or representation that any information, guidance or service provided from this site is suitable for use in any country outside the United Kingdom.  Users who access this site from locations outside the United Kingdom do so at their own risk.

  1. Limitation of liability

3.6          Save as precluded by law, you acknowledge and agree that we will not be liable to you or any person for any loss, claims, damages or expense arising out of any access to or use of this website or any of the information or materials on this website. We accept no liability whatsoever under contract, tort or otherwise for any loss of profit, data, indirect, incidental, special, punitive or consequential loss, damage or expenses, including associated legal fees.

3.7          To the extent permitted by law, we expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

3.8          Nothing in these Terms of Use excludes our liability to you for fraud or fraudulent misrepresentation or for personal injury or death caused by our negligence.

  1. Information about you and your visits to our site

We process personal information about you in accordance with our privacy policy contained at the end of these Terms of Use.  By using our site, you acknowledge your understanding and acceptance of our privacy policy and you warrant that all data provided by you is accurate.

  1. Members area

6.1        We reserve a restricted area of the website for the use of our members (“Members Area“).  You must not attempt to access the Members Area unless you are a BTHA member who has been provided by us with appropriate log-in credentials.

6.2        You must keep your log-in credentials secure at all times, and must not disclose them to any third party.  We will not be held responsible for any liability arising from the loss or misappropriation of your log-in credentials.

6.3        You may change the default log-in credentials we provide you with at any time.  We recommend that you choose a memorable password which is difficult to guess, contains a combination of letters, numerals and special characters, and is at least six characters long.

  1. Viruses, hacking and other offences

7.1          You must not (nor allow others to):

7.1.1      breach or attempt to breach the security of this site;

7.1.2      modify, decompile, reverse engineer, decrypt, circumvent or otherwise interfere with or alter this site or any software or code that forms part of this site;

7.1.3      use this site in any way which may cause the site or access to the site to be interrupted, damaged or impaired; or

7.1.4      use this site to knowingly transmit any data, or send or upload any material that contains viruses, Trojans, worms, logic-bombs or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware, in the event of any such breaches, your right to use our site will cease immediately and, where appropriate, we will report any such breach to the relevant law enforcement authorities.

7.2          We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

  1. Third Party Sites

This website includes links to third party websites and resources provided by third parties. We will not be responsible for the availability, content, information, security (including any loss or damage that may arise from the use of them) or for any products or services available from such third party sites, none of which have been verified or endorsed by BTHA or its affiliates. You should also always check the terms and conditions and privacy statements of those third party sites.

  1. Updates 

We aim to update our site regularly, and may change the content at any time.  If the need arises, we may generally suspend access to our site, or close it indefinitely.  Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

  1. General 

10.1          These terms constitute the entire agreement between you and BTHA in respect of your use of this website.

10.2      The laws of England shall apply to all matters arising from or relating to the use and contents of this website. You also agree and hereby submit to the non-exclusive jurisdiction of the courts of England with respect to such matters.

10.3          If any of these terms are determined to be illegal, invalid or otherwise unenforceable for any reason, then to the extent that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive and continue to be binding and enforceable.

10.4          The failure or delay of BTHA to exercise or enforce any right in these terms does not waive BTHA’s right to enforce that right.

  1. Contact Details

The British Toy & Hobby Association (BTHA)
Registered in England & Wales No 388895
Registered office:  BTHA House, 142-146 Long Lane, London, SE1 4BS

020 7701 7271.

Last revised 20/03/17


Welcome to the British Toy and Hobby Association (“BTHA“) privacy policy.. This privacy policy sets out the basis on which any personal information we collect from you, or that you provide to us, will be used and processed by us in all circumstances other than in the context of a current or former employment relationship with us.

In particular, this privacy policy applies to:

  • our main website (;
  • our Toy Fair site (
  • our Make Time 2 Play mobile application;
  • the Make Time 2 Play website (;
  • our social media pages on Facebook, Twitter, YouTube and Instagram (although please note that this policy only applies to our use of personal information collected from you on our pages, please refer to the privacy policies of the social media site operators for information about how they and other third parties might use your personal information);
  • offline activities which involve the processing of member, supplier or partner personal information.

“Personal information” refers to information which does or is capable of identifying you as an individual.

For the purposes of data protection law, your data controller is the British Toy and Hobby Association Limited (company number: 00388895) of BTHA House, 142-146 Long Lane, London, SE1 4BS.

Please read this policy carefully and re-visit this page from time to time to review any changes that may have been made.

  1. What information do we collect from you?

1.1        Browsing: when you use this website, certain limited information (such as your browser type and IP address) will be collected by us automatically.   We may also collect information about your usage of this website as you browse our website (see section 6 (Cookies and analytics) below).

1.2        Membership: when you register for membership of the BTHA (either as an individual, or on behalf of an organisation) you will be asked to provide certain information about yourself (including your name and contact details along with optional contact details for officers within your organisation e.g. health and safety officer).  You will be assigned a username and password for secure access to the website, which you can later change if you wish – we store this information securely and do not routinely access it.

1.3        Communications with us: we may also collect information about you from messages you post to the website or emails or letters you send to us.

1.4        Make Time 2 Play app: when you use the app, we collect information about your device type (e.g. iPhone, Android etc.) as well as your search requests.  We do not collect any other personal information or use cookies or other tracking technologies on the app.

1.5        Social media pages: from time to time, we will organise competitions on our social media pages (including, but not limited to, Facebook, Twitter, Youtube and Instagram).  We use the personal information you provide us with (for example, name, email address and postal address) solely for the purposes of administering prizes to competition winners.

1.6        Events: we collect personal information (such as name, contact details, job title) from organisations which attend or exhibit at our events, including the Toy Fair.

1.7        Suppliers: if you are a supplier to a BTHA company, we may collect and store you contact details and job title in order to manage our business relationship with you.

2. What do we use your information for?

We use your personal information to:

  • provide you with access to the members’ area of our website;
  •  answer your enquiries and fulfil any requests you make to us;
  •  send you member information to you from time to time, including newsflashes regarding topics we think will be of interest to you or where appropriate the relevant officer within your organisation;
  • organise competitions and administer prizes;
  • organise and arrange events;
  • manage a business relationship with you; and/or
  • improve our services to you, our websites and our applications by conducting analytics (where appropriate by using anonymised or aggregated datasets)

We do not actively disclose your personal information or make it available to third parties , other than as set out in section 4 (Transfers and disclosure of your information) and in connection with the purposes set out in our disclaimer.

3. How long do we keep your information for?

3.1        We will retain the personal information provided by you for as long as is reasonably necessary for the purposes listed in this policy.

4. Transfers and disclosure of your information

4.1        The information you provide to us will be held on our computers in the UK and may be accessed by or given to our staff or to any member of the BTHA group for the purposes set out in this policy or for other purposes approved by you.

4.2        We may share your information with third party service providers, for example to provide us with IT services in relation to our websites or our applications, or to help with the organising or running of our events.  These third parties process your information on our behalf, subject to our documented instructions.

4.3        We may also pass aggregate information on the usage of our site and services onto third parties, but this will not include information that can be used to identify you.

4.4        We reserve the right to disclose your personal information as required by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on us. Should any BTHA company be the subject of a takeover, divestment or acquisition we may disclose your personal information to the new owner of the business.

5. Collection of information by third parties

Our site contains links to other sites whose privacy practices may be different to ours. Please consult the other sites’ privacy policies as we have no control over information that is submitted to, or collected by, these third parties. Our social media pages are hosted by third party sites, and the privacy policies of those third parties should be reviewed alongside this policy.

6. Cookies and analytics

6.1          Our websites use cookies. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site and services.

6.2         We use cookies in the following ways:

6.2.1      where they are essential to make our site work;

6.2.2      to enable us to personalise the content of the site for you;

6.2.3      to compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve and monitor the structure of our site. We cannot identify you personally in this way.

6.3        We use both temporary cookies (“session cookies”) and long-term cookies (“persistent cookies”).  Session cookies are automatically deleted at the end of each browsing session, whereas persistent cookies are stored in between browsing sessions so that we can remember things about you when you return to our websites and personalise or improve your browsing experience.

6.4         Disabling / enabling cookies

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.  You can learn more about cookies and how they work at or

6.5        Our Make Time 2 Play application does not use cookies.

6.6        In addition to cookies, we may use third party web analytics services on our websites or applications, such as those of Google Analytics. To disable Google Analytics, please download the browser add-on for the deactivation of Google Analytics provided by Google at, To learn more about privacy and Google Analytics, please consult the Google Analytics overview provided by Google at

7. Security

We employ proportionate security measures which aim to protect the information provided by you from unauthorised or unlawful access, use, loss, disclosure, destruction or damage. However, we cannot guarantee the security of your data transmitted to our websites; any transmission is at your own risk.

8. Your rights

You have the right to request a copy of the personal information that we have collected and maintain about you.  If you think any of the personal information we hold about you is inaccurate, you may also request it is corrected. You also have a right, in certain circumstances, to require us to stop processing your personal information.  If you wish to exercise any of these rights, please email us at We may  charge a small fee to meet out costs in providing you with these details and we may ask for proof of your identity.

9. Changes to our privacy policy

We reserve the right to make changes to this policy at any time.  Any changes we may make to our privacy policy in the future will be posted on this page.

10. Contact us

All comments, queries and other requests relating to our use of personal information should be addressed the customer services team at or by post to The British Toy & Hobby Association, BTHA House, 142-146 Long Lane, London, SE1 4BS.

Last revised 17/02/17